Generac Emergency Services Request

Generac Emergency Service Request

Request an emergency service for your Generac Residential home standby generator by completing the form below.

Payment of the initial fee ($300 + VAT) will be taken by a secured online payment to Marlin Marine. This flat $300 call-out fee covers labor for the first 2-hours of emergency service, excluding parts. Additional charges will apply to the parts used. All transactions are processed in real-time by Royal Bank of Canada (Bahamas). Thank you for choosing Marlin Marine for your service needs.

NOTE: Please be advised that any service requests not actioned during the weekend will be addressed on the next workday at the normal service labor rate. Marlin Marine reserves the right to schedule and prioritize service requests based on availability and urgency. Customers will be notified accordingly regarding the timing of service provision. Thank you for your understanding and for choosing Marlin Marine for your emergency generator services.

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Step 1 of 2

Please enter details of your emergency below. Please provide as much information as possible (i.e. generator size in kWs, generator serial number, propane or diesel, error codes or any other information on the display, etc).

Your Details

Enter your details below. All fields are required
Name*
Billing Address*
Email*